Privacy and Data Protection Policy

ChoirJam Privacy and Data Protection Policy

At ChoirJam, we take great care to safeguard personal data provided by our members and to process this data fairly and lawfully in accordance with the Data Protection Act 1998  and the new General Data Protection Regulations 2018 (GDPR)

When providing details about yourself you can be confident that any information you provide to us is confidential and secure:

We will always endeavour to keep accurate and up to date information on you 

We will not share or sell your details to other organisations, for example, for marketing or fundraising purposes.
You have the right to request access to the data we hold about you, and the right to request we delete that data.We may share your details with third parties where necessary in order to operate your ChoirJam membership.  For example, we use LoveAdmin to operate our membership database and to send out group emails to the choir, and we use GoCardless as our payment processor.

When will I need to provide my details?

Your name and email address are stored on our website
When you go through our online joining process you will be asked to provide your contact details.  When you accept our Terms and Conditions, you have opted in to be added to our group mailing list.  Your details (name, contact details, ChoirJam group & part, joining date, fees record etc) are stored on our secure membership contact database, hosted by LoveAdmin.

Why do you need my details?

Your name and email address are stored on our website in order to provide you with a log in for the Members’ Only pages on the ChoirJam website, for example so you can access the music and lyrics files in order to practise your singing part at home.
Your details (name, email address, ChoirJam group & part, joining date, fees record etc) are stored on our secure membership database, hosted by LoveAdmin, in order to operate your ChoirJam membership.  For example, we can monitor how many members are in each ChoirJam part in each group, and request and collect fee payments.
We use your name and email address to keep you informed of news, activities and events related to your membership that may be of interest to you and opportunities to get involved with. We will only do this if you issue consent for us to send you our news via email. We do not add people to our mailing list unless they have explicitly given us permission to do so, either electronically, on paper, or verbally. 

You can remove yourself from the mailing list anytime via the link to unsubscribe at the bottom of every email or by emailing and requesting that your email address is removed from the list.

You have the right to request a copy of all data we hold about you, as well as the ‘right to be forgotten’ (request that all data we hold on you is deleted or anonymised). If you would like to exercise your right to request your data, or to be forgotten, please email or call 07793 983040 to let us know and we will implement your request within the required 30 days.

In accordance with the new GDPR regulations, we are obliged to retain documented evidence of individuals opting in to receive communications from us, either electronically, on paper or face to face. This data is filed in our member database and cloud storage system and/or paper filing system, depending on the way the individual opted in.

We do not currently use cookies on our website, as we do not have a public log in system in use.  However, our website and Facebook page might contain links to third-party websites and features. Our privacy policy doesn’t cover their privacy practices (and we can’t accept responsibility or liability for them), so it’s a good idea to read their policies before you give them any of your details.

External web content
Sometimes we embed content from external sources on our website. The most common kind of content embedded on the site are videos from YouTube and our Twitter feed.  These services may collect statistics and information on your use of the embedded content, so please check their specific privacy policies.

Third-party Privacy Policies

You can read LoveAdmin’s Privacy Policy here

You can read GoCardless’ Privacy Policy here